Business Intelligence and Performance Metrics empowers every aspect of our maintenance programs. With knowledge comes smart solutions:

  • Equipment lifecycle & performance reporting

  • Enterprise wide transparency and business intelligence gathering

  • Performance benchmarking

  • Aging and succession plans

Contact us to find out more about our facility performance analysis report >
 

DSA INTEGRATED TECHNOLOGY PLATFORM AND ESHIELD

DSA's e-Shield platform enables DSA to monitor and manage its clients' mission critical infrastructure 24/7 via a standard, secure web browser. It can also interface directly with our Integrated Technology platform to reduce maintenance costs, increase equipment ROI and track and manage critical assets in real-time.
 
 

Put your trust in DSA for unparalleled multivendor support and preventative maintenance

Our mission critical service group is one of the nation’s leading independent service organizations. We provide both preventative maintenance and emergency service programs for the critical infrastructure of data centers across North America – keeping them energized and reliable. Our national service network, combined with our all-vendor expertise, enables us to offer unparalleled service and quality on a local, regional and national basis— regardless of the make or model of your equipment.

Our objective for every client is simple: provide a single point of contact for dependable, secure and efficient service to protect the backbone of their data center business. Starting with the best technicians in the business; we provide them factory support from our end-to-end solutions team, an extensive multi-vendor parts inventory and world-class testing facility that helps keep our customers up and running regardless of the technical challenge. To provide even more assurance, our service team is backed by the industry’s leading proprietary maintenance and asset management technology and optional 24/7 remote monitoring services that allow us to set benchmark standards when it comes to emergency response and client reporting.

At DSA, thirty years of experience designing and installing systems is combined with know-how gained by rebuilding equipment, manufactured by every one of the industry’s leading OEMs, so that we can offer what no other company can: the industry’s deepest multi-vendor equipment expertise. It’s this cross-disciplined experience that allows us to support our technicians like no one else.

Then to keep them fresh and consistently performing at the top of their game, we provide our seasoned technicians extensive ongoing training to compliment the real-world experience they gain in the field and our factory. By providing them business intelligence, best practices and real-time client information, we ensure that our service and support teams are fully prepared and equipped to tackle any mission-critical challenge upon arrival. The result: our clients experience the ultimate confidence in the reliability of their data center infrastructure.

Connect with us to discuss a custom maintenance solution that meets your needs today >

 
 
 

What distinguishes us from the competition?

  • Best technicians in the business

  • DSA’s National Operations Center (NOC)

  • DSA’s integrated proprietary system performance technology

  • System DSA's Full-Spectrum Training

  • Unparalleled all-vendor expertise

  • The very highest professionalism

  • Reliable and dependable strategic partner

  • Access to equipment, parts and know-how.

  • Warehouse inventory and access to parts and equipment

  • A testing center that allows our technicians to rigorously analyze, model and replicate system faults and gain an in-depth understanding of the integrated systems we support.

  • National Footprint, Local Knowledge, Personal relationship.
 

Keeping a vigilant watch on the performance of critical equipment and your maintenance program 24/7, our Network Operations Center (NOC) allows us to track and manage a client's vital assets with real-time information.