UPS FIELD SERVICE TECHNICIAN

Company Introduction:
A strong nationally expanding product sales and service support organization of critical power & environmental equipment for mission-critical operation facilities and data centers.
Company is looking for experienced Field Service Engineers for their growing service division in the San Jose area.
Job Description:
Responsible for commissioning, maintaining and providing emergency support on UPS, DC Rectifiers, Batteries, STS & PDU equipment at regional customer sites.
When not in field involved in preventive maintenance, emergency response, equipment start-up and/or field modification, candidate will occasionally train at the company's headquarters testing equipment or rebuilding older systems.
Discuss with technical support problems related to maintenance or operation of equipment.
Candidate will participate in the development of Methods of Procedures (MOP)
Candidate will be home based
Job Requirements:
Preferably 3-5 years experience in service and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
Utilizes hand tools and test equipment to perform work
Requires excellent verbal & written communication skills & customer relation skills
Must be able to provide high level of quality customer service
Must be able to complete Field Service Reports within a timely manner
Requires knowledge of equipment manufacturer's specifications
Ability to work independently and resourceful with good initiatives
Must be able to perform repeated bending & lifting of up to 100lbs during certain procedures
Must be able to provide necessary pro-active recommendations to clients
Candidate must have a valid driver's license and must own a car
Candidate must be willing to work nights & weekends when necessary
Knowledge of general computer hardware & software applications
UPS OEM experience a plus
Technical degree a plus
Previous military experience and training a plus
Compensation:
Base salary & incentive pay for total compensation
Travel expense account
Car allowance




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